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The Importance of Listening to Student Needs Emphasized at Department of Education Summit

The Importance of Listening to Student Needs Emphasized at Department of Education Summit

Studying the data, intentional collaboration, and asking students what they need are keys to improving outcomes.

On Wednesday, the U.S. Department of Education (ED) and the Institute for Higher Education Policy (IHEP) held the Attaining College Excellence and Equity Summit: Holistic Advising and Wraparound Services in Washington, D.C. Speakers addressed evidence-based practices, collaboration, access, and advising.

U.S. Secretary of Education Dr. Miguel A. Cardona spoke about his experience as an undergraduate student. Despite doing well academically, as a first-generation college student, he felt lost. He went to the dean of the College of Education at Central Connecticut State University and said, “I need help, or I’m out.” His story illustrated the need for comprehensive advising with an essential focus on access.

The day’s panels and speakers discussed a wide range of issues and provided attendees with information on raising the bar for advising and student support.

Johns Hopkins University senior Daivik Chawla was the first person to emphasize the importance of student voices in student support. He appreciated the impact that peer mentors had on him and became a peer advisor as a sophomore.

“Advising and strong peer relationships have incredible potency,” said Chawla. “I also worked as a study consultant, where I was able to empower some of my peers by teaching them effective study strategies and time management scheduling.”

That was also emphasized with the panel, Experiencing the Power of Peer-to-Peer Advising, moderated by Dr. Chris Morphew, dean of Johns Hopkins University School of Education, on which mentor Timothy Huang and mentee Jeevika Setzer discussed their experiences. As of 2020, Johns Hopkins expanded this to a year-long program. Mentors go through a week of training prior to new student orientation. Throughout the year, mentors can provide mentees with information about mental health resources available on campus.

“When a peer is talking to you about it, it’s a more real perspective,” said Setzer.

On the panel, Learning from Leaders: Scaling Advising Solutions, moderated by Dr. John Lane, vice president for academic affairs and equity initiatives with the State Higher Education Executive Officers Association, individuals from the City University of New York (CUNY) and State University of New York (SUNY) shared models for student success. Donna Linderman, senior vice chancellor for student success, SUNY, said thinking holistically about student needs is crucial. There must be diverse hires. It is also important that advisors are trained to be culturally sensitive and responsive.

Linderman said data is used for both program management and evaluation. “Using data in a disaggregated manner where you’re looking at all dimensions of how you are delivering your advisement or your support services so that you see who is benefiting and who is not… [and see] where the gaps are,” she said. “Creating data management systems in real time so that staff are trained to use that data and to think about it as an equity tool.

“Change is the most critical dimension of a successful program,” she continued. “The data and the voices of the students tell you what you are doing or not doing as effectively as you can.”

On the panel, Selecting Evidence-Based Advising Strategies to Improve Student Outcomes, led by Dr. Deborah Santiago, chief executive officer of Excelencia in Education, panelists spoke about their work and what they’ve found are key elements to success. Dr. Aaron Thompson, president of the Kentucky Council on Postsecondary Education, said equity must be a top priority. He also spoke about building effective partnerships.

“In Kentucky, we’ve built a culturally competent certification process,” said Thompson. “[Institutions] have to show how they’re doing with disaggregated data on the students that historically haven’t done as well as all students.

“It’s also about not being afraid to talk about equity,” he said. “If we are failing our most disenfranchised populations, we are failing in education, and we have no excuse for it.”

The day prior, ED and IHEP held a preconference, Securing the Mental Health of America’s College Students. Data show that unmet mental health needs are linked to adverse student outcomes. A point that was emphasized throughout the sessions is crafting policies and services attuned to student needs.

The plenary panel, Cost-Effective Strategies to Increase Capacity and Scale Supports, examined barriers and innovative strategies to remove them. “One of the biggest barriers that we think exists when it comes to mental healthcare is that students are defining mental health differently than our higher ed institutions, and increasingly we feel that higher ed systems are not reflecting the values that students have,” said Laura Horne, chief program officer of the national nonprofit Active Minds.

Moving forward, institutions need to have a broader definition and attention to mental healthcare, Horne said. This includes having a holistic view and seeing mental health in relation to social issues, such as gun violence and reproductive rights as well as diversity, equity, and inclusion.

“We need full campus ownership and buy-in and need to not be afraid to embrace some of these issues, even if they’re politicized,” said Horne. “We have made a commitment over the next five years to make sure that anything we create definitely resonates with students of color and queer students because what we know is that often, when we create new things that support a small population, everybody benefits.

#StudentSuccess #HigherEducation #CollegeAdvising #EquityInEducation #FocusQuest #HolisticAdvising #PeerMentoring #StudentSupport #EducationSummit

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Embracing New Beginnings: Your August Academic Adventure

Dear Students,

As Student Success Coaches, we would like to take this opportunity to reach out and communicate with you directly. We understand that your academic journey can be challenging, but please know that we are here to support you every step of the way.

We want to remind you that your success is our top priority. We are here to provide you with guidance, resources, and support to help you achieve your academic goals. Whether you need assistance with time management, study skills, or navigating the university, we are here to help.

It is important to remember that you are not alone in this journey. For this reason we have created this entry to provide you with a direct message and to be able to contact us more directly. We hope you enjoy.

Student Success Coaches

Embracing New Beginnings: Your August Academic Adventure

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Can you feel the excitement in the air? August is here, and with it comes the promise of new beginnings and continued growth on your academic journey. Whether you’re a seasoned scholar or a fresh-faced freshman, this month marks the start of something special.

For our returning students, take a moment to reflect on your achievements from last year. What nuggets of wisdom did you pick up along the way? How can you apply those lessons to make this year even better? Your experiences are valuable – use them as stepping stones to reach new heights!

To our newcomers, welcome to the adventure! College orientations are kicking off, and they’re more than just campus tours. They’re your golden ticket to forming friendships and connecting with your success team. Don’t be shy about introducing yourself to Academic Advisors and Coaches – they’re here to help you thrive!

Feeling a bit overwhelmed? That’s totally normal! Remember, courage isn’t about never feeling scared; it’s about moving forward despite those butterflies in your stomach. If you need a hand, just ask – there’s no shame in seeking supportAnd speaking of support, have you checked out FocusQuest on social media? We’re always sharing tips and tricks to boost your academic game, from time management hacks to study skills and test-taking strategies.

As you gear up for the year ahead, remember that FocusQuest is in your corner. We’re here to cheer you on, offer guidance, and celebrate your victories – big and small.

So, take a deep breath, embrace the possibilities, and get ready to make this academic year your best one yet. You’ve got this, and we’ve got you!

Ndala M. Booker, Ed.D.

Chief Student Success Officer

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Womanist Ethicist, Theologian Named MLK Professor of Religion and Black Studies

Womanist Ethicist, Theologian Named MLK Professor of Religion and Black Studies

Dr. Emilie Townes has been named the new Martin Luther King, Jr. Professor of Religion and Black Studies at Boston University’s School of Theology (STH), effective July 1.

“The polarizations we’re living with now are heartbreaking to me,” said Townes. “I’m feeling like this [professorship] is a great challenge, and more than that, a great possibility to see if there are ways in which the prominence of the chair can help start conversations that lead people to working together as opposed to being at each other’s throats or not listening.”

The professorship honors King “by modeling the moral authority, prophetic vision of justice, peace, and love, ethical leadership, and global consciousness that he advocated for and embodied,” according to STH.

The chair was previously held by longtime STH faculty member Rev. Walter E. Fluker, who retired from the position in 2020.

Townes holds a Doctor of Ministry degree from the University of Chicago Divinity School and a Ph.D. in religion in society and personality from Northwestern University.

Her scholarship as a womanist and Black theology comprises work on social issues such as racial health disparities and environmental racism. Before becoming the first Black dean at Vanderbilt Divinity School in 2013, she was the first Black woman president of the American Academy of Religion, the first African American and first woman to serve as associate dean for academic affairs at the Yale Divinity School, and the first Black woman president of the American Academy of Religion.

Townes serves as the president of the Society of Christian Ethics, the first Black woman to hold the office. She will return to the classroom in spring 2025.

“I’ll try to help students get a better sense of the structures we’re dealing with and not just personal opinion or sound bites or all those other things that are not quite what you should be using to build a society that is sustainable, but also where are each of us individually in that structure,” Townes said. “And how can we be better people in light of it?”

#MLKProfessor #EmilieTownes #BlackStudies #Religion #SocialJustice #BostonUniversity #FocusQuest #Trailblazer #Inspiration

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